SugarCRM incident

Sugar Cloud US 13 is down

Major Resolved View vendor source →

SugarCRM experienced a major incident on August 31, 2026 affecting North America (Sugar Cloud US 13), lasting 2m. The incident has been resolved; the full update timeline is below.

Started
Aug 31, 2026, 10:09 PM UTC
Resolved
Aug 31, 2026, 10:12 PM UTC
Duration
2m
Detected by Pingoru
Aug 31, 2026, 10:09 PM UTC

Affected components

North America (Sugar Cloud US 13)

Update timeline

  1. investigating Aug 31, 2026, 10:09 PM UTC

    Sugar Cloud US 13 went down.

  2. resolved Aug 31, 2026, 10:12 PM UTC

    Sugar Cloud US 13 recovered.