SugarCRM incident

Sugar Cloud US 13 is down

Major Resolved View vendor source →

SugarCRM experienced a major incident on August 29, 2026 affecting North America (Sugar Cloud US 13), lasting 10m. The incident has been resolved; the full update timeline is below.

Started
Aug 29, 2026, 09:21 PM UTC
Resolved
Aug 29, 2026, 09:31 PM UTC
Duration
10m
Detected by Pingoru
Aug 29, 2026, 09:21 PM UTC

Affected components

North America (Sugar Cloud US 13)

Update timeline

  1. investigating Aug 29, 2026, 09:21 PM UTC

    Sugar Cloud US 13 went down.

  2. resolved Aug 29, 2026, 09:31 PM UTC

    Sugar Cloud US 13 recovered.