SugarCRM experienced a major incident on December 27, 2025 affecting North America (Sales-I 25 US Production), lasting 1m. The incident has been resolved; the full update timeline is below.
Affected components
North America (Sales-I 25 US Production)
Update timeline
- investigating Dec 27, 2025, 06:36 PM UTC
Sales-I 25 US Production went down.
- resolved Dec 27, 2025, 06:37 PM UTC
Sales-I 25 US Production recovered.