SugarCRM incident

Sugar Cloud DE 02 is down

Major Resolved View vendor source →

SugarCRM experienced a major incident on January 8, 2026 affecting Europe (Sugar Cloud DE 02), lasting 5m. The incident has been resolved; the full update timeline is below.

Started
Jan 08, 2026, 07:59 PM UTC
Resolved
Jan 08, 2026, 08:05 PM UTC
Duration
5m
Detected by Pingoru
Jan 08, 2026, 07:59 PM UTC

Affected components

Europe (Sugar Cloud DE 02)

Update timeline

  1. investigating Jan 08, 2026, 07:59 PM UTC

    Sugar Cloud DE 02 went down.

  2. resolved Jan 08, 2026, 08:05 PM UTC

    Sugar Cloud DE 02 recovered.