SugarCRM incident

Sugar Cloud AU 01 is down

Major Resolved View vendor source →

SugarCRM experienced a major incident on May 22, 2026 affecting APAC (Sugar Cloud AU 01), lasting 5m. The incident has been resolved; the full update timeline is below.

Started
May 22, 2026, 02:52 PM UTC
Resolved
May 22, 2026, 02:58 PM UTC
Duration
5m
Detected by Pingoru
May 22, 2026, 02:52 PM UTC

Affected components

APAC (Sugar Cloud AU 01)

Update timeline

  1. investigating May 22, 2026, 02:52 PM UTC

    Sugar Cloud AU 01 went down.

  2. resolved May 22, 2026, 02:58 PM UTC

    Sugar Cloud AU 01 recovered.