SugarCRM experienced a major incident on April 7, 2026 affecting North America (Sugar Market Mail App US), lasting 20m. The incident has been resolved; the full update timeline is below.
Affected components
North America (Sugar Market Mail App US)
Update timeline
- investigating Apr 07, 2026, 02:57 PM UTC
Sugar Market Mail App US went down.
- resolved Apr 07, 2026, 03:17 PM UTC
Sugar Market Mail App US recovered.