SugarCRM incident

Sugar Cloud DE 02 is down

Major Resolved View vendor source →

SugarCRM experienced a major incident on April 16, 2026 affecting Europe (Sugar Cloud DE 02), lasting 2m. The incident has been resolved; the full update timeline is below.

Started
Apr 16, 2026, 05:53 PM UTC
Resolved
Apr 16, 2026, 05:55 PM UTC
Duration
2m
Detected by Pingoru
Apr 16, 2026, 05:53 PM UTC

Affected components

Europe (Sugar Cloud DE 02)

Update timeline

  1. investigating Apr 16, 2026, 05:53 PM UTC

    Sugar Cloud DE 02 went down.

  2. resolved Apr 16, 2026, 05:55 PM UTC

    Sugar Cloud DE 02 recovered.