SugarCRM incident

Sugar Cloud DE 02 is down

Major Resolved View vendor source →

SugarCRM experienced a major incident on May 13, 2026 affecting Europe (Sugar Cloud DE 02), lasting 29s. The incident has been resolved; the full update timeline is below.

Started
May 13, 2026, 09:36 PM UTC
Resolved
May 13, 2026, 09:36 PM UTC
Duration
29s
Detected by Pingoru
May 13, 2026, 09:36 PM UTC

Affected components

Europe (Sugar Cloud DE 02)

Update timeline

  1. investigating May 13, 2026, 09:36 PM UTC

    Sugar Cloud DE 02 went down.

  2. resolved May 13, 2026, 09:36 PM UTC

    Sugar Cloud DE 02 recovered.