Stova Outage History

We are currently investigating reports of users experiencing 504 Gateway Timeout errors on the NA platform. Our engineering team is actively working to identify the cause and restore normal service. We will provide further updates as more information becomes available.

We are currently investigating reports of 504 Gateway Time-out errors affecting users on app.etouches.com. Some requests may fail to load or time out during this period. Our engineering team is actively looking into the issue. The next update will be posted within 30 minutes or sooner if there is meaningful progress.

Investigating – 504 Gateway Time-out on North America Server We are investigating reports of 504 Gateway Time-out errors on our North America platform. The issue is being treated with high priority and our engineering team is engaged. Further updates will follow shortly.

We are continuing to investigate this issue.

Our engineering team continues to investigate the 504 Gateway Time-out errors affecting the North America platform. Root cause analysis is in progress, and all available resources have been engaged on priority. We do not have an ETA at this time. The next update will be shared within 30 minutes, or sooner if there is meaningful progress. We sincerely apologise for the continued disruption and appreciate your patience.

We are currently investigating reports of 504 Gateway Time-out errors affecting users accessing the platform on the EU server. Our team is aware of the issue and is working to restore service. Users in the EU region may experience intermittent timeouts or failed page loads. We will provide updates every 20 minutes until full service is restored.

We have been investigating reports of a delay in sending outbound emails in APAC. This will affect Registration event emails scheduled via schedule email blast feature. We will provide updates regularly.

We are currently investigating this issue.

We're experiencing degraded performance accessing the Websites module and navigating the North American server. We are currently looking into the issue. We will continue to post updates throughout the process.

We're experiencing degraded performance accessing the Websites module on the North American server and are currently looking into the issue. We will continue to post updates throughout the process.

We have been investigating reports of a delay in sending outbound emails, this will affect Registration, Marketing, Networking & Abstracts. We will provide updates regularly as we have more information.

We’re currently experiencing degraded performance issues related to the Abstracts Module. Our team is currently working to restore normal performance levels. We apologize for any inconvenience and will continue to provide updates.

Our team is continuing to investigate this issue. We apologize for the inconvenience and will continue to provide updates as we have more information.

We're experiencing intermittent degraded performance in the North American server and are currently looking into the issue. We will continue to post updates throughout the process.

We are continuing to investigate this issue.

We’re currently investigating reports of system slowness in North America. We apologize for any inconvenience and will post another update as soon as we learn more.

We are continuing to investigate this issue.

Operational performance has been restored to the NA Platform. Our team continues to investigate the issue to alleviate any further degraded performance.

We’re experiencing a service outage with our servers in North, America. Our team is aware of the issue and is currently working to restore the service. Users may be seeing slowness or 504 error messages at this time. We will provide updates every 20 minutes until full service is restored.

We are continuing to work on bringing back the North American servers at this time. More information will follow as we have an updated ETA or fix.

North American Servers are coming back online, however, connections are varied. You may see slowness in the system while all operations come back online or may see some errors.

North American Servers are back online and navigation in the sites is restored. This issue is now resolved. We will continue to monitor this further to ensure no additional issues are seen. We apologize for this inconvenience!

We are continuing to investigate this issue.

Our team is aware of the issue and is currently working to restore the service.

We’re experiencing a service interruption related to the public and admin access of the Websites Module in North America. Our team is aware of the issue and is working to restore service. We will continue to provide updates until full service is restored.