Stova incident

Investigating issues with the Survey module in North America server

Minor Resolved View vendor source →

Stova experienced a minor incident on September 16, 2021 affecting Web, lasting 45m. The incident has been resolved; the full update timeline is below.

Started
Sep 16, 2021, 11:06 AM UTC
Resolved
Sep 16, 2021, 11:51 AM UTC
Duration
45m
Detected by Pingoru
Sep 16, 2021, 11:06 AM UTC

Affected components

Web

Update timeline

  1. investigating Sep 16, 2021, 11:06 AM UTC

    We’re currently experiencing performance issues with our Survey module in NA server. Our team is currently working to restore normal performance levels. We apologize for any inconvenience.

  2. monitoring Sep 16, 2021, 11:19 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 16, 2021, 11:51 AM UTC

    This incident has been resolved.