Stova incident

Delays in sending marketing emails on AU server

Minor Resolved View vendor source →

Stova experienced a minor incident on November 24, 2021 affecting Email, lasting 8h 44m. The incident has been resolved; the full update timeline is below.

Started
Nov 24, 2021, 02:52 AM UTC
Resolved
Nov 24, 2021, 11:36 AM UTC
Duration
8h 44m
Detected by Pingoru
Nov 24, 2021, 02:52 AM UTC

Affected components

Email

Update timeline

  1. investigating Nov 24, 2021, 02:52 AM UTC

    We are investigating reports of a delay in sending marketing emails on AU server. This issue is not affecting registration emails.

  2. investigating Nov 24, 2021, 04:15 AM UTC

    We are continuing to investigate this issue.

  3. investigating Nov 24, 2021, 11:33 AM UTC

    The issue of delays in sending marketing emails on AU server was resolved.

  4. resolved Nov 24, 2021, 11:36 AM UTC

    This incident has been resolved.