Stova incident

Monitoring reported issues with Aventri Virtual Events and API

Minor Resolved View vendor source →

Stova experienced a minor incident on December 7, 2021 affecting Web and Email and 1 more component, lasting 17h 56m. The incident has been resolved; the full update timeline is below.

Started
Dec 07, 2021, 07:30 PM UTC
Resolved
Dec 08, 2021, 01:27 PM UTC
Duration
17h 56m
Detected by Pingoru
Dec 07, 2021, 07:30 PM UTC

Affected components

WebEmailPublic API

Update timeline

  1. investigating Dec 07, 2021, 07:30 PM UTC

    An Amazon AWS outage on the US EAST-1 region is currently impacting Aventri Virtual Events and API usage in North America. This could impact the ability to join virtual sessions and utilize the API in North America. We are actively working with AWS and will continue to provide updates. We apologize for any inconvenience!

  2. investigating Dec 07, 2021, 09:35 PM UTC

    We are continuing to investigate this issue.

  3. investigating Dec 07, 2021, 10:21 PM UTC

    We are continuing to work with AWS regarding this outage and will provide additional updates as we have more information from AWS.

  4. investigating Dec 08, 2021, 12:12 AM UTC

    We are continuing to work with AWS regarding this outage. Number of services have already recovered, however services Aventri Virtual Events rely on are still being worked on. We will continue to provide updates.

  5. investigating Dec 08, 2021, 01:55 AM UTC

    We are continuing to work with AWS regarding this outage. Number of services have already recovered including API. Services Aventri Virtual Events rely on are still being worked on. We will continue to provide updates.

  6. resolved Dec 08, 2021, 01:27 PM UTC

    This incident has been resolved by AWS and all their services are up and running.