Stova incident

Investigating reports of system slowness when accessing public facing urls in North America

Minor Resolved View vendor source →

Stova experienced a minor incident on December 20, 2021 affecting Web, lasting 1h 34m. The incident has been resolved; the full update timeline is below.

Started
Dec 20, 2021, 03:47 PM UTC
Resolved
Dec 20, 2021, 05:21 PM UTC
Duration
1h 34m
Detected by Pingoru
Dec 20, 2021, 03:47 PM UTC

Affected components

Web

Update timeline

  1. investigating Dec 20, 2021, 03:47 PM UTC

    We’re currently investigating reports of system slowness when accessing public facing urls in North America. We apologize for any inconvenience and will post another update as soon as we learn more.

  2. investigating Dec 20, 2021, 04:41 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Dec 20, 2021, 04:49 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 20, 2021, 05:21 PM UTC

    This incident has been resolved.