Stova incident

Investigating reports of email delays in EMEA

Minor Resolved View vendor source →

Stova experienced a minor incident on February 22, 2022 affecting Email, lasting 3h 53m. The incident has been resolved; the full update timeline is below.

Started
Feb 22, 2022, 10:01 AM UTC
Resolved
Feb 22, 2022, 01:54 PM UTC
Duration
3h 53m
Detected by Pingoru
Feb 22, 2022, 10:01 AM UTC

Affected components

Email

Update timeline

  1. investigating Feb 22, 2022, 10:01 AM UTC

    We are investigating reports of a delay in sending outbound emails via email v1 in EMEA, this will affect Registration, Marketing, Networking & Abstracts. We will provide updates regularly.

  2. investigating Feb 22, 2022, 11:28 AM UTC

    We are continuing to investigate this issue.

  3. investigating Feb 22, 2022, 12:24 PM UTC

    We are continuing to investigate this issue.

  4. monitoring Feb 22, 2022, 12:54 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Feb 22, 2022, 01:54 PM UTC

    This incident has been resolved.