Stova incident

Investigating Email Delivery Issues for select NA Server Mailgun Email V2 Customers

Minor Resolved View vendor source →

Stova experienced a minor incident on May 19, 2023 affecting Email, lasting 2d 13h. The incident has been resolved; the full update timeline is below.

Started
May 19, 2023, 11:20 PM UTC
Resolved
May 22, 2023, 01:10 PM UTC
Duration
2d 13h
Detected by Pingoru
May 19, 2023, 11:20 PM UTC

Affected components

Email

Update timeline

  1. investigating May 19, 2023, 11:20 PM UTC

    We are curently experiencing an issue with emails for select NA server Mailgun Email V2 customers. During this time emails may not be received. We are workig with a third party to identify and resolve this issue.

  2. investigating May 20, 2023, 03:04 PM UTC

    We are continuing to investigate this issue.

  3. monitoring May 20, 2023, 07:51 PM UTC

    Email deliverability on the NA Server, related to email V2 is successfully sending. Our team is continuing to monitor.

  4. resolved May 22, 2023, 01:10 PM UTC

    This incident has been resolved.