Stova incident

Email Delays in North America

Minor Resolved View vendor source →

Stova experienced a minor incident on May 25, 2023 affecting Email, lasting 1h 53m. The incident has been resolved; the full update timeline is below.

Started
May 25, 2023, 05:59 PM UTC
Resolved
May 25, 2023, 07:53 PM UTC
Duration
1h 53m
Detected by Pingoru
May 25, 2023, 05:59 PM UTC

Affected components

Email

Update timeline

  1. investigating May 25, 2023, 05:59 PM UTC

    We have been investigating reports of a delay in sending outbound v2 emails in North America, this will affect Registration, Marketing, Networking & Abstracts. We will provide updates regularly.

  2. investigating May 25, 2023, 06:52 PM UTC

    We are continuing to urgently investigate this issue.

  3. monitoring May 25, 2023, 07:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 25, 2023, 07:53 PM UTC

    This incident has been resolved.