Stova incident

Email Delays in EMEA

Major Resolved View vendor source →

Stova experienced a major incident on October 12, 2023 affecting Email, lasting 1h 50m. The incident has been resolved; the full update timeline is below.

Started
Oct 12, 2023, 12:37 PM UTC
Resolved
Oct 12, 2023, 02:28 PM UTC
Duration
1h 50m
Detected by Pingoru
Oct 12, 2023, 12:37 PM UTC

Affected components

Email

Update timeline

  1. investigating Oct 12, 2023, 12:37 PM UTC

    We have been investigating reports of a delay in sending outbound emails via email v1 in EMEA, this will affect Registration, Marketing, Networking & Abstracts. We will provide updates regularly.

  2. monitoring Oct 12, 2023, 01:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 12, 2023, 02:28 PM UTC

    This incident has been resolved.