Stova incident

Intermittent Server connectivity issues for the Stova North American Servers

Major Resolved View vendor source →

Stova experienced a major incident on March 14, 2024 affecting Web and Stova Attendee Mobile Apps and 1 more component, lasting 2h 49m. The incident has been resolved; the full update timeline is below.

Started
Mar 14, 2024, 09:13 PM UTC
Resolved
Mar 15, 2024, 12:03 AM UTC
Duration
2h 49m
Detected by Pingoru
Mar 14, 2024, 09:13 PM UTC

Affected components

WebStova Attendee Mobile AppsPublic API

Update timeline

  1. investigating Mar 14, 2024, 09:13 PM UTC

    We’re experiencing an intermittent service connectivity issue in the Stova platform for North America. Our team is aware of the issue and is currently working to restore the services. Users may see a 504 error message or slowness in the system. We will provide updates once full service is restored.

  2. monitoring Mar 14, 2024, 11:17 PM UTC

    A cause of an intermittent service connectivity issue in the Stova platform for North America was located and fix applied. Our team is closely monitoring performance and the results.

  3. resolved Mar 15, 2024, 12:03 AM UTC

    This incident has been resolved.