Stova experienced a minor incident on April 16, 2024 affecting Web, lasting 5d 1h. The incident has been resolved; the full update timeline is below.
Affected components
Web
Update timeline
- investigating Apr 16, 2024, 11:58 PM UTC
We are currently investigating reports of extended loading times in reporting and data upload sections of the platform on NA server.
- investigating Apr 17, 2024, 02:07 AM UTC
We are continuing to investigate issue of extended loading times on NA server. While we are working on the matter and permanent fix we can see the loading times improved across the impacted sections of the platform.
- monitoring Apr 17, 2024, 03:18 AM UTC
Loading times of the impacted sections of the NA server were restored to normal levels. We are currently monitoring the performance of the NA server.
- resolved Apr 22, 2024, 01:05 AM UTC
This incident has been resolved.