Stova incident

We are working to resolve a known issue affecting Stova Clients in North America related to the Websites Module

Critical Resolved View vendor source →

Stova experienced a critical incident on July 17, 2024 affecting Web, lasting 59m. The incident has been resolved; the full update timeline is below.

Started
Jul 17, 2024, 06:38 PM UTC
Resolved
Jul 17, 2024, 07:37 PM UTC
Duration
59m
Detected by Pingoru
Jul 17, 2024, 06:38 PM UTC

Affected components

Web

Update timeline

  1. investigating Jul 17, 2024, 06:38 PM UTC

    We’re experiencing a service interruption related to the public and admin access of the Websites Module in North America. Our team is aware of the issue and is working to restore service. We will continue to provide updates until full service is restored.

  2. identified Jul 17, 2024, 07:01 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 17, 2024, 07:12 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 17, 2024, 07:37 PM UTC

    This incident has been resolved.