Stova incident
We are working to resolve a known outage affecting Stova Clients in North, America
Stova experienced a notice incident on August 14, 2024 affecting Web and Stova Attendee Mobile Apps and 1 more component, lasting 1h 17m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 14, 2024, 03:08 PM UTC
We’re experiencing a service outage with our servers in North, America. Our team is aware of the issue and is currently working to restore the service. Users may be seeing slowness or 504 error messages at this time. We will provide updates every 20 minutes until full service is restored.
- investigating Aug 14, 2024, 03:23 PM UTC
We are continuing to work on bringing back the North American servers at this time. More information will follow as we have an updated ETA or fix.
- investigating Aug 14, 2024, 03:47 PM UTC
North American Servers are coming back online, however, connections are varied. You may see slowness in the system while all operations come back online or may see some errors.
- investigating Aug 14, 2024, 03:57 PM UTC
North American Servers are back online and navigation in the sites is restored. This issue is now resolved. We will continue to monitor this further to ensure no additional issues are seen. We apologize for this inconvenience!
- investigating Aug 14, 2024, 04:26 PM UTC
We are continuing to investigate this issue.
- resolved Aug 14, 2024, 04:26 PM UTC
This incident has been resolved.