Stova incident

Investigating reports of system slowness in North America

Notice Resolved View vendor source →

Stova experienced a notice incident on September 5, 2024 affecting Web, lasting 5h 33m. The incident has been resolved; the full update timeline is below.

Started
Sep 05, 2024, 05:24 PM UTC
Resolved
Sep 05, 2024, 10:58 PM UTC
Duration
5h 33m
Detected by Pingoru
Sep 05, 2024, 05:24 PM UTC

Affected components

Web

Update timeline

  1. investigating Sep 05, 2024, 05:24 PM UTC

    We’re currently investigating reports of system slowness in North America. We apologize for any inconvenience and will post another update as soon as we learn more.

  2. investigating Sep 05, 2024, 05:38 PM UTC

    We are continuing to investigate this issue.

  3. investigating Sep 05, 2024, 05:59 PM UTC

    Operational performance has been restored to the NA Platform. Our team continues to investigate the issue to alleviate any further degraded performance.

  4. resolved Sep 05, 2024, 10:58 PM UTC

    This incident has been resolved and all systems are operational.