StoryStream incident

Content publishing is currently unavailable for some customers.

Resolved after 1 hour 37 minutes, on January 24, 2017.

resolved Jan 24, 2017, 04:49 PM UTC

The third party has resolved the issue, and all services are back up and running. Sorry for any inconvenience caused!

Started
Jan 24, 2017, 03:11 PM UTC
Resolved
Jan 24, 2017, 04:49 PM UTC
Duration
1h 37m
Detected by Pingoru
Jan 24, 2017, 03:11 PM UTC

Update timeline

  1. investigating Jan 24, 2017, 03:11 PM UTC

    We're aware of, and are investigating the issue that some customers are unable to publish, schedule, categorise or tag content.

  2. identified Jan 24, 2017, 03:35 PM UTC

    We've located an issue with one of our third-party suppliers, and have contacted them for a time-frame for resolutions.

  3. resolved Jan 24, 2017, 04:49 PM UTC

    The third party has resolved the issue, and all services are back up and running. Sorry for any inconvenience caused!

Your product runs on more than StoryStream

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →