StoryStream incident

Content from feeds not importing for some users

Resolved after 3 hours 11 minutes, on August 29, 2017.

monitoring Aug 29, 2017, 02:39 PM UTC

Items are correctly importing now, and we are monitoring the situation to ensure it remains stable.

Started
Aug 29, 2017, 12:45 PM UTC
Resolved
Aug 29, 2017, 03:56 PM UTC
Duration
3h 11m
Detected by Pingoru
Aug 29, 2017, 12:45 PM UTC

Update timeline

  1. investigating Aug 29, 2017, 12:45 PM UTC

    We are currently investigating reports that content from social feeds are not importing for some users.

  2. monitoring Aug 29, 2017, 02:39 PM UTC

    Items are correctly importing now, and we are monitoring the situation to ensure it remains stable.

  3. resolved Aug 29, 2017, 03:56 PM UTC

    A permanent fix is in place, and content should continue importing as usual.

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