Resolved after 17 hours 28 minutes, affecting Experiences 🖥 and Experiential Displays 📺 and 1 more, on July 3, 2019.
The issues from Facebook and Instagram are now resolved. Storyboards will continue to load as normal, and Facebook and Instagram video content will now display correctly.
Affected components
Update timeline
- investigating Jul 03, 2019, 03:00 PM UTC
We have been made aware that Instagram are experiencing issues with their content. As a result: • Instagram images & videos in the admin area of the platform may not display. • Storyboards such as Widgets, SocialHubs and LiveScreens will continue to load as normal, but may not display Instagram video content.
- resolved Jul 04, 2019, 08:29 AM UTC
The issues from Facebook and Instagram are now resolved. Storyboards will continue to load as normal, and Facebook and Instagram video content will now display correctly.
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