Resolved after 1 hour 55 minutes, affecting Content Area 📂, on June 20, 2022.
We believe the incident to be resolved, and users should expect the platform to be fully operational. As mentioned, all outputs and Storyboards remain fully operational.
Affected components
Update timeline
- investigating Jun 20, 2022, 08:04 AM UTC
We are currently seeing reports of users unable to access the StoryStream admin area. We're investigating the issue and will keep this thread updated with findings and a resolution. All Storyboards and outputs remain unaffected and are fully operational.
- identified Jun 20, 2022, 08:41 AM UTC
The issue has been identified and we're waiting for a resolution from a third-party.
- monitoring Jun 20, 2022, 09:31 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 20, 2022, 10:00 AM UTC
We believe the incident to be resolved, and users should expect the platform to be fully operational. As mentioned, all outputs and Storyboards remain fully operational.
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