Stax had 19 outages in the last 2 years totaling 206h 32m of downtime — averaging 0.8 incidents per month.
There were 19 Stax outages since July 21, 2025 totaling 206h 32m of downtime. Each is summarised below — incident details, duration, and resolution information.
Status: Investigating We are actively investigating the incident. Affected components Payroll Sync (Partial outage)
Status: Resolved The incident has been resolved. Please reach out to support: mailto:[email protected] if you have more questions. Affected components Payroll Sync (Operational)
Status: Investigating We are actively investigating the incident. Affected components API (Partial outage) Automations (Degraded performance)
Status: Resolved The incident has been resolved. Please reach out to support "support": mailto:[email protected] if you have more questions. Affected components API (Operational) Automations (Operational)
Status: Identified We have identified the issue, and are working to resolve it. Affected components Automations (Degraded performance)
Status: Monitoring We have implemented a resolution, and are actively monitoring it. Affected components Automations (Operational)
Status: Resolved The incident has been resolved. Please reach out to support: mailto:[email protected] if you have more questions. Affected components Automations (Operational)
Status: Investigating We are actively investigating the incident. Affected components API (Degraded performance)
Status: Monitoring We have implemented a resolution, and are actively monitoring it. Affected components API (Degraded performance)
Status: Resolved The incident has been resolved. Please reach out to support "support": mailto:[email protected] if you have more questions. Affected components API (Operational)
Status: Investigating We are actively investigating the incident. Affected components Payroll Sync (Partial outage)
Status: Investigating We are actively investigating the incident. Affected components Payroll Sync (Full outage)
Status: Monitoring The incident has been resolved. We are working on syncing payroll connections that were missed during the outage period, and will update this page once that is completed. Affected components Payroll Sync (Degraded performance)
Status: Resolved The incident has been resolved. Please reach out to support: mailto:[email protected] if you have more questions. Affected components Payroll Sync (Operational)
Status: Investigating We are actively investigating the incident. Affected components User Interface (Partial outage) API (Partial outage) Automations (Partial outage) Payroll Sync (Partial outage)
Status: Resolved The incident has been resolved. Please reach out to support "support": mailto:[email protected] if you have more questions. Affected components Automations (Operational) Payroll Sync (Operational) User Interface (Operational) API (Operational)
Status: Investigating We are currently experiencing a delay with sending automated client reminders. We are actively investigating the incident. Affected components Automations (Degraded performance)
Status: Resolved The incident has been resolved. Please reach out to support: mailto:[email protected] if you have more questions. Affected components Automations (Operational)
Status: Investigating We are actively investigating the incident. Affected components Payroll Sync (Degraded performance) User Interface (Degraded performance) API (Degraded performance) Automations (Degraded performance)
Status: Monitoring We have implemented a resolution, and are actively monitoring it. Affected components User Interface (Degraded performance) API (Degraded performance) Automations (Degraded performance) Payroll Sync (Degraded performance)
Status: Resolved The incident has been resolved. Please reach out to support "support": mailto:[email protected] if you have more questions. Affected components User Interface (Operational) API (Operational) Automations (Operational) Payroll Sync (Operational)
Status: Investigating We are aware of a delay in payroll processing and are working with our vendors to resolve. Affected components Payroll Sync (Degraded performance)
Status: Resolved The incident has been resolved. Please reach out to support: mailto:[email protected] if you have more questions. Affected components Payroll Sync (Operational)
Status: Investigating We are actively investigating the incident. Affected components Document Ingestion (Degraded performance) Automations (Degraded performance)
Status: Monitoring We have implemented a resolution, and are actively monitoring it. Affected components Document Ingestion (Operational) Automations (Operational)
Status: Resolved The incident has been resolved. Please reach out to support: mailto:[email protected] if you have more questions. Affected components Document Ingestion (Operational) Automations (Operational)
Status: Investigating The CX platform is currently experiencing minor delays in payroll syncing and processing. We are actively investigating the incident. Affected components Payroll Sync (Degraded performance)
Status: Identified We have identified the issue, and are working to resolve it. Affected components Payroll Sync (Degraded performance)
Status: Resolved The incident has been resolved. Please reach out to support "support": mailto:[email protected] if you have more questions. Affected components Payroll Sync (Operational)