Stax Payments incident

Processing Errors

Minor Resolved View vendor source →
Started
Apr 29, 2026, 03:58 PM UTC
Resolved
Apr 29, 2026, 07:39 PM UTC
Duration
3h 40m
Detected by Pingoru
Apr 29, 2026, 03:58 PM UTC

Affected components

Scheduled PaymentsStax APISettlements, Fees, and Payouts

Update timeline

  1. identified Apr 29, 2026, 03:58 PM UTC

    We have identified an issue related to gateway services that may impact processing capabilities for a subset of customers. Our teams are working on a resolution and will continue to provide updates.

  2. monitoring Apr 29, 2026, 05:00 PM UTC

    A fix has been implemented and we are currently monitoring the results.

  3. resolved Apr 29, 2026, 07:39 PM UTC

    This incident has been resolved.

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