Stax Payments experienced a minor incident on April 29, 2026 affecting Scheduled Payments and Stax API and 1 more component, lasting 3h 40m. The incident has been resolved; the full update timeline is below.
Affected components
Scheduled PaymentsStax APISettlements, Fees, and Payouts
Update timeline
- identified Apr 29, 2026, 03:58 PM UTC
We have identified an issue related to gateway services that may impact processing capabilities for a subset of customers. Our teams are working on a resolution and will continue to provide updates.
- monitoring Apr 29, 2026, 05:00 PM UTC
A fix has been implemented and we are currently monitoring the results.
- resolved Apr 29, 2026, 07:39 PM UTC
This incident has been resolved.