Stax Payments experienced a minor incident on October 13, 2025 affecting Scheduled Payments and Stax API, lasting 1h 9m. The incident has been resolved; the full update timeline is below.
Affected components
Scheduled PaymentsStax API
Update timeline
- identified Oct 13, 2025, 08:03 PM UTC
We have identified a technology outage causing an issue with processing payments. Teams are working to identify the root cause and implement a solution.
- resolved Oct 13, 2025, 09:13 PM UTC
This incident has been resolved