Resolved after 1 hour 54 minutes, affecting Scheduled Payments and Stax API, on November 3, 2025.
A fix has been implemented, and we are seeing recovery in the affected systems. We will continue to monitor the results.
Affected components
Scheduled PaymentsStax API
Update timeline
- investigating Nov 03, 2025, 09:31 PM UTC
We have identified a technology outage causing an issue with processing payments. Teams are working to identify the root cause and implement a solution.
- monitoring Nov 03, 2025, 10:00 PM UTC
A fix has been implemented, and we are seeing recovery in the affected systems. We will continue to monitor the results.
- resolved Nov 03, 2025, 11:25 PM UTC
This incident has been resolved.
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