Stax Payments incident

System Stability Issues

Critical Resolved View vendor source →

Stax Payments experienced a critical incident on March 10, 2026 affecting Web Applications, lasting 14h. The incident has been resolved; the full update timeline is below.

Started
Mar 10, 2026, 10:35 PM UTC
Resolved
Mar 11, 2026, 12:36 PM UTC
Duration
14h
Detected by Pingoru
Mar 10, 2026, 10:35 PM UTC

Affected components

Web Applications

Update timeline

  1. identified Mar 10, 2026, 10:35 PM UTC

    The team is aware of the issues related to the inability to access Stax Pay and Connect.

  2. monitoring Mar 10, 2026, 10:43 PM UTC

    Systems have recovered and teams are continuing to monitor.

  3. resolved Mar 11, 2026, 12:36 PM UTC

    This incident has been resolved.