Stax Payments incident

Intermittent Processing Issues - TSYS

Resolved after 43 minutes, affecting Scheduled Payments, on November 4, 2026.

identified Nov 04, 2026, 12:45 PM UTC

We have identified an issue with the upstream TSYS processor affecting transaction processing. Some merchants may experience increased processing times, intermittent errors, or transaction timeouts. We we will provide further updates as more information becomes available.

Started
Nov 04, 2026, 12:45 PM UTC
Resolved
Nov 04, 2026, 01:29 PM UTC
Duration
43m
Detected by Pingoru
Nov 04, 2026, 12:45 PM UTC

Affected components

Scheduled Payments

Update timeline

  1. identified Nov 04, 2026, 12:45 PM UTC

    We have identified an issue with the upstream TSYS processor affecting transaction processing. Some merchants may experience increased processing times, intermittent errors, or transaction timeouts. We we will provide further updates as more information becomes available.

  2. resolved Nov 04, 2026, 01:29 PM UTC

    This incident has been resolved.

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