Resolved after 44 minutes, affecting Scheduled Payments and Stax API, on March 27, 2024.
No further issues have been observed with processing on the WorldPay Vantiv Core platform. Connectivity was fully restored after intermittent disruptions from 12:02 PM EDT to 12:58 PM EDT.
Affected components
Update timeline
- investigating Mar 27, 2024, 05:00 PM UTC
We have been notified by our third party vendor WorldPay that they are experiencing outages, which is impacting some merchant processing. We will continue to provide updates.
- monitoring Mar 27, 2024, 05:17 PM UTC
Worldpay has confirmed that a minor outage was responsible for the connectivity issues experienced between the payment gateway and the WorldPay Vantiv Core platform. The necessary corrections have been implemented to address this issue. As of 12:58 AM EDT, no further connection problems have been observed. WorldPay engineers are actively monitoring the situation to ensure ongoing stability.
- resolved Mar 27, 2024, 05:45 PM UTC
No further issues have been observed with processing on the WorldPay Vantiv Core platform. Connectivity was fully restored after intermittent disruptions from 12:02 PM EDT to 12:58 PM EDT.
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