Resolved after 5 hours 14 minutes, affecting Settlements, Fees, and Payouts, on May 3, 2024.
We have identified the issue and merchants who have been impacted. We will continue to provide additional details to affected parties directly as needed.
Affected components
Settlements, Fees, and Payouts
Update timeline
- investigating May 03, 2024, 03:25 PM UTC
We are currently aware that some merchants have experienced a delay in funding. Teams are currently investigating.
- identified May 03, 2024, 04:15 PM UTC
We have identified the issue and merchants who have been impacted. We will continue to provide additional details to affected parties directly as needed.
- resolved May 03, 2024, 08:39 PM UTC
This incident has been resolved.
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