Resolved after 20 hours 29 minutes, affecting Settlements, Fees, and Payouts, on May 21, 2024.
We have just been notified by our third-party vendor, Authorize.net, that some merchants may have experienced a funding delay with their May 20th settlements. Authorize.net is working to correct this issue and ensure that all merchants have their funds as quickly as possible. Our support teams are apprised of the situation and fielding inbound customer inquiries.
Affected components
Update timeline
- identified May 21, 2024, 06:47 PM UTC
We have just been notified by our third-party vendor, Authorize.net, that some merchants may have experienced a funding delay with their May 20th settlements. Authorize.net is working to correct this issue and ensure that all merchants have their funds as quickly as possible. Our support teams are apprised of the situation and fielding inbound customer inquiries.
- resolved May 22, 2024, 03:16 PM UTC
This incident has been resolved.
Your product runs on more than Stax Payments
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services