Resolved after 1 hour 5 minutes, affecting SMS Notifications, on June 5, 2024.
Our SMS partner has addressed the issue and we are monitoring recovery.
Affected components
SMS Notifications
Update timeline
- investigating Jun 05, 2024, 09:01 PM UTC
We have been notified by our third party vendor Twilio that they are experiencing SMS delivery delays, which is impacting the ability for merchants to use Multi-Factor Authentication when accessing their Stax merchant account. Twilio is working on resolving the issue and we will continue to provide updates as they are made available.
- monitoring Jun 05, 2024, 09:03 PM UTC
Our SMS partner has addressed the issue and we are monitoring recovery.
- resolved Jun 05, 2024, 09:03 PM UTC
The SMS delivery issue has been resolved.
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