Stax Payments incident

Transaction Errors

Resolved after 38 minutes, affecting Scheduled Payments and Stax API, on June 12, 2024.

monitoring Jun 12, 2024, 09:17 PM UTC

We are aware of an issue that occurred which prevented some transactions from processing on our platform. Teams have identified the issue and implemented a fix. We will continue to monitor the platform for stability.

Started
Jun 12, 2024, 09:17 PM UTC
Resolved
Jun 12, 2024, 09:56 PM UTC
Duration
38m
Detected by Pingoru
Jun 12, 2024, 09:17 PM UTC

Affected components

Scheduled PaymentsStax API

Update timeline

  1. monitoring Jun 12, 2024, 09:17 PM UTC

    We are aware of an issue that occurred which prevented some transactions from processing on our platform. Teams have identified the issue and implemented a fix. We will continue to monitor the platform for stability.

  2. resolved Jun 12, 2024, 09:56 PM UTC

    This incident has been resolved.

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