Resolved after 20 hours 31 minutes, on July 25, 2024.
We are continuing to observe a reduction of impact to customers within our systems. Updates will continue to be provided.
Update timeline
- identified Jul 25, 2024, 04:45 PM UTC
We have identified an issue related to some features within Onboarding and Disputes handling that may be impacting a small subset of customers. Our teams are working on a resolution and will continue to provide updates.
- monitoring Jul 25, 2024, 06:00 PM UTC
A fix has been implemented and we are monitoring signs of recovery. We will continue to provide updates.
- monitoring Jul 25, 2024, 09:20 PM UTC
We are continuing to observe a reduction of impact to customers within our systems. Updates will continue to be provided.
- resolved Jul 26, 2024, 01:17 PM UTC
This incident has been resolved.
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