Resolved after 16 hours 23 minutes, affecting Web Applications, on August 1, 2024.
A fix has been implemented. We are currently monitoring the performance of the platform.
Affected components
Web Applications
Update timeline
- investigating Aug 01, 2024, 07:43 PM UTC
Teams are currently investigating loading issues within the Stax Pay and Stax Connect platforms. We will continue to provide updates.
- identified Aug 01, 2024, 08:38 PM UTC
Teams have identified the cause and are working toward a resolution.
- monitoring Aug 01, 2024, 10:20 PM UTC
A fix has been implemented. We are currently monitoring the performance of the platform.
- resolved Aug 02, 2024, 12:07 PM UTC
This incident has been resolved.
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