Stax Payments incident

Intermeditate Fee Statement Loading Issues

Resolved after 4 hours 22 minutes, affecting Web Applications, on August 5, 2024.

investigating Aug 05, 2024, 02:17 PM UTC

Teams are investigating intermittent issues with the loading of fee statements in Stax Pay and Stax Connect.

Started
Aug 05, 2024, 02:17 PM UTC
Resolved
Aug 05, 2024, 06:39 PM UTC
Duration
4h 22m
Detected by Pingoru
Aug 05, 2024, 02:17 PM UTC

Affected components

Web Applications

Update timeline

  1. investigating Aug 05, 2024, 02:17 PM UTC

    Teams are investigating intermittent issues with the loading of fee statements in Stax Pay and Stax Connect.

  2. resolved Aug 05, 2024, 06:39 PM UTC

    Teams continue to work on a resolution.

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