Stax Payments incident

Potential Funding Delay

Resolved after 17 hours 37 minutes, affecting Settlements, Fees, and Payouts, on August 5, 2024.

monitoring Aug 05, 2024, 08:38 PM UTC

A small portion of customers will experience a funding delay of one day.

Started
Aug 05, 2024, 07:39 PM UTC
Resolved
Aug 06, 2024, 01:17 PM UTC
Duration
17h 37m
Detected by Pingoru
Aug 05, 2024, 07:39 PM UTC

Affected components

Settlements, Fees, and Payouts

Update timeline

  1. identified Aug 05, 2024, 07:39 PM UTC

    Some customers may experience potential funding delays.

  2. monitoring Aug 05, 2024, 08:38 PM UTC

    A small portion of customers will experience a funding delay of one day.

  3. resolved Aug 06, 2024, 01:17 PM UTC

    This incident has been resolved.

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