Stax Payments incident

Intermediate Fee Statement Loading Issues

Resolved after 2 hours 49 minutes, affecting Analytics and Reporting, on August 6, 2024.

investigating Aug 06, 2024, 02:46 PM UTC

Teams are continuing to investigate intermittent issues with the loading of fee statements in Stax Pay and Stax Connect.

Started
Aug 06, 2024, 02:46 PM UTC
Resolved
Aug 06, 2024, 05:36 PM UTC
Duration
2h 49m
Detected by Pingoru
Aug 06, 2024, 02:46 PM UTC

Affected components

Analytics and Reporting

Update timeline

  1. investigating Aug 06, 2024, 02:46 PM UTC

    Teams are continuing to investigate intermittent issues with the loading of fee statements in Stax Pay and Stax Connect.

  2. resolved Aug 06, 2024, 05:36 PM UTC

    This incident has been resolved.

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