Stax Payments incident

Payment Links

Resolved after 5 hours 9 minutes, on August 7, 2024.

monitoring Aug 07, 2024, 06:13 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Aug 07, 2024, 03:37 PM UTC
Resolved
Aug 07, 2024, 08:47 PM UTC
Duration
5h 9m
Detected by Pingoru
Aug 07, 2024, 03:37 PM UTC

Update timeline

  1. investigating Aug 07, 2024, 03:37 PM UTC

    We are currently investigating disruptions with our Payment Links and Invoicing. Teams are actively working on a resolution.

  2. identified Aug 07, 2024, 06:10 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 07, 2024, 06:13 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 07, 2024, 08:47 PM UTC

    This incident has been resolved.

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