Stax Payments incident

DialPad Outage

Resolved after 30 minutes, affecting Inbound Calling, on October 8, 2024.

identified Oct 08, 2024, 07:47 PM UTC

We are aware that DialPad is currently experiencing an outage that is affecting our ability to accept incoming customer calls. See DialPad's status page for more details: https://status.dialpad.com/ We will resolve this incident once we have received confirmation the issue has been resolved from this provider.

Started
Oct 08, 2024, 07:47 PM UTC
Resolved
Oct 08, 2024, 08:18 PM UTC
Duration
30m
Detected by Pingoru
Oct 08, 2024, 07:47 PM UTC

Affected components

Inbound Calling

Update timeline

  1. identified Oct 08, 2024, 07:47 PM UTC

    We are aware that DialPad is currently experiencing an outage that is affecting our ability to accept incoming customer calls. See DialPad's status page for more details: https://status.dialpad.com/ We will resolve this incident once we have received confirmation the issue has been resolved from this provider.

  2. resolved Oct 08, 2024, 08:18 PM UTC

    This incident has been resolved.

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