Stax Payments incident
Issue with 3rd Party Vendor - NMI Performance Degradation
Notice Vendor's status page →
Resolved after 14 hours 19 minutes, on October 10, 2024.
NMI reporting a fix has been applied. We are closely monitoring.
Update timeline
- investigating Oct 10, 2024, 10:22 PM UTC
We are aware that NMI is currently experiencing an issue that is affecting our ability to process some credit card payments in a timely manner. See https://status.transactiongateway.com/ for more details. We will resolve this incident once we have received confirmation the issue has been resolved from this provider.
- monitoring Oct 10, 2024, 10:34 PM UTC
NMI reporting a fix has been applied. We are closely monitoring.
- resolved Oct 11, 2024, 12:42 PM UTC
NMI Resolved its issue.
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