StarRez incident

Service Disruption - Database Refresh Services - Global

Notice Resolved View vendor source →

StarRez experienced a notice incident on September 17, 2025, lasting 2h 48m. The incident has been resolved; the full update timeline is below.

Started
Sep 17, 2025, 10:00 PM UTC
Resolved
Sep 18, 2025, 12:48 AM UTC
Duration
2h 48m
Detected by Pingoru
Sep 17, 2025, 10:00 PM UTC

Update timeline

  1. identified Sep 17, 2025, 10:00 PM UTC

    We are aware of an issue affecting Database Refreshes. We have identified the cause and our team is actively working on a fix. Further updates will be shared as they become available. Apologies for any inconvenience, StarRez Team

  2. resolved Sep 18, 2025, 12:48 AM UTC

    This incident has been resolved.