StarRez incident
Scheduled Maintenance - Legacy Windows Client Platform + Core Web Applications (U.S.)
StarRez experienced a notice incident on June 8, 2018 affecting Email Sending and StarCare Online, lasting 15d 7h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- scheduled Jun 08, 2018, 07:25 PM UTC
Scheduled maintenance will be undertaken across our legacy U.S.-based Windows client & web platform to ensure ongoing platform security & reliability. Brief, intermittent outages to StarRez applications & core functionality are expected throughout the maintenance window. This includes: StarRez Web, Portal, PortalX, Rest, Scheduled Services, Email Sending, Authentication & Legacy Windows Client.
- scheduled Jun 23, 2018, 11:00 PM UTC
Maintenance will begin as scheduled in 60 minutes.
- in progress Jun 24, 2018, 12:00 AM UTC
Scheduled maintenance is currently in progress. We will provide updates as necessary.
- completed Jun 24, 2018, 02:57 AM UTC
The scheduled maintenance has been completed.