Stardekk incident

Access issues Cubilis Channel Manager

Resolved after 3 hours 39 minutes, affecting Channel Manager, on September 21, 2022.

monitoring Sep 21, 2022, 12:55 PM UTC

Services are returning to normal and you should be able to access our services again. We will continue to monitor the situation.

Started
Sep 21, 2022, 11:03 AM UTC
Resolved
Sep 21, 2022, 02:43 PM UTC
Duration
3h 39m
Detected by Pingoru
Sep 21, 2022, 11:03 AM UTC

Affected components

Channel Manager

Update timeline

  1. investigating Sep 21, 2022, 11:03 AM UTC

    We are investigating reports that some users can’t access the back office of Cubilis. We are working as quick as possible to rectify this.

  2. monitoring Sep 21, 2022, 12:55 PM UTC

    Services are returning to normal and you should be able to access our services again. We will continue to monitor the situation.

  3. resolved Sep 21, 2022, 02:43 PM UTC

    All systems are running as normal. The team will continue to monitor.

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