Stardekk incident

We are investigating connection issues with our partners

Resolved after 2 hours 31 minutes, affecting Channel Manager, on November 10, 2022.

monitoring Nov 10, 2022, 08:28 AM UTC

Services are returning to normal and we are importing missed reservations at the moment. We will continue to monitor the situation.

Started
Nov 10, 2022, 07:43 AM UTC
Resolved
Nov 10, 2022, 10:15 AM UTC
Duration
2h 31m
Detected by Pingoru
Nov 10, 2022, 07:43 AM UTC

Affected components

Channel Manager

Update timeline

  1. investigating Nov 10, 2022, 07:43 AM UTC

    We are investigating reports that some reservations and availability updates are not being sent or received in Cubilis. We are working as quick as possible to rectify this. We will keep you updated through this platform.

  2. monitoring Nov 10, 2022, 08:28 AM UTC

    Services are returning to normal and we are importing missed reservations at the moment. We will continue to monitor the situation.

  3. resolved Nov 10, 2022, 10:15 AM UTC

    All systems are running as normal. The team will continue to monitor.

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