Stardekk incident

We are investigating delays in Cubilis & Bookingplanner

Resolved after 3 hours 20 minutes, affecting Reservation Manager and Booking Engine and 1 more, on February 20, 2023.

monitoring Feb 20, 2023, 04:14 PM UTC

Services are returning to normal and you should be able to access our services again without any delays. We will continue to monitor the situation.

Started
Feb 20, 2023, 02:24 PM UTC
Resolved
Feb 20, 2023, 05:44 PM UTC
Duration
3h 20m
Detected by Pingoru
Feb 20, 2023, 02:24 PM UTC

Affected components

Reservation ManagerBooking EngineChannel Manager

Update timeline

  1. identified Feb 20, 2023, 02:24 PM UTC

    We are investigating reports that some services are causing delays for some users. We are working as quick as possible to rectify this.

  2. monitoring Feb 20, 2023, 04:14 PM UTC

    Services are returning to normal and you should be able to access our services again without any delays. We will continue to monitor the situation.

  3. resolved Feb 20, 2023, 05:44 PM UTC

    All systems are running as normal. The team will continue to monitor.

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